Lesson 9 - Create Service Magic

KNOW YOUR CUSTOMER. KNOW YOUR TEAM.

This complete Lesson includes 4 Courses

• Anticipate! Know your Customer, Know your Team
• Where's my Car? Think for your Customer
• What Time is the 3:00 Parade? Ther are NO Stupid Questions
• Tigger Team Building: The Power of Job-Shadowing

Values In This Lesson

Learn how to determine, and to anticipate your organizations customer and employee needs. Learn how to develop plans to be more proactive. Learn to transform the ordinary into extraordinary.