International Cross-Cultural Communication Series

INTERNATIONAL / CROSS-CULTURUAL COMMUNICATION SERIES

Below are the “chapters” and objective summaries currently available as video segments in the “Disney U” Doug Lipp, Leadership Magic Online Training International / Cross-Cultural Communication series.

INTRO | EMBRACE LEADERSHIP & SERVICE MAGIC From Ordinary to Extraordinary

OBJECTIVE: Examine your own experience with the Disney organization and what you can do to become extraordinary. Note: This chapter is automatically included as the opening video in the series.

NO SILOS! Leverage Cultural Diversity

OBJECTIVE: Determine how your organization values cultural differences. Determine which organizational values connect all the different cultures.

THE GLOBE IS SHRINKING. IS YOUR BUSNESS EXPANDING? Think Outside the Blocks

OBJECTIVE: Identify how to better connect with your culturally diverse co-workers to identify marketplace opportunities. (Group exercise; “Count The Squares”).

WHEN IS A TRAIN NOT A TRAIN? Are We Looking at The Same Thing?

OBJECTIVE: Determine how effectively your team incorporates diverse viewpoints, cultures, or perspectives.

HOW CLEAN IS CLEAN? Intercultural Communication

OBJECTIVE: Assess how to bridge cultural gaps using improved communication techniques.

THE WORLD IS CHANGING… ARE YOU? Embrace Diversity

OBJECTIVE: Identify how to communicate effectively with various cultures.

TIGGER TEAM BUILDING The Power of Job-Sharing

OBJECTIVE: Reduce interdepartmental tension and increase teamwork via job-sharing and job knowledge.

DISNEY U WRAP UP Inspiration from Three Disney Legends.